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Tommy is the Founder of OpsAnalitica, a company helping hospitality businesses become more efficient and profitable through process, accountability, and data. He also happens to be a former stand up comedian and a great storyteller. Checklists and standards audits are ubiquitous in our industry and it’s no secret that a…

Chris is the founder of the Ellis Adams Group. An international hospitality consulting firm focusing on building brands, concept and design development, training and revenue generation. Their current project list includes over 100 active ventures around the globe and the continued development of Marriott International’s beverage program. Chris’ start in…

Maurizio is the CTO of Bidroom, the first membership-based travel marketplace that aims to make the hotel industry fair for both travelers and hotels. It’s not controversial to say that the hospitality technology landscape is fragmented, confusing and likely responsible for stifling adoption of modern tools and systems at hotels…

Assaf is the Co-Founder and CEO of TurnoverBNB, a platform for short-term rental hosts and cleaners to connect and automatically manage their vacation rental cleaning schedules. Back before the pandemic, I had several conversations with various providers about outsourcing my entire Housekeeping department. Since those days, gig-work has become more…

Thank you to Breezeway for sponsoring this episode. If you’re looking for an operations software platform that will make an immediate impact on your business, visit https://www.breezeway.io/provenprinciples to learn more. --- Rob is the founder and CEO of RDB Hospitality, a hospitality consulting firm with a particular focus on Travel…

Thank you to Breezeway for sponsoring this episode. If you’re looking for an operations software platform that will make an immediate impact on your business, visit https://www.breezeway.io/provenprinciples to learn more. --- Jordan is the Co-Founder and COO of Nudge, a communications platform for frontline employees. Look at virtually any employee…

Thank you to Breezeway for sponsoring this episode. If you’re looking for an operations software platform that will make an immediate impact on your business, visit https://www.breezeway.io/provenprinciples to learn more. --- Christy is the General Manager of the W Minneapolis. Rarely do introspective conversations about the evolution of senior level…

Thank you to Breezeway for sponsoring this episode. If you’re looking for an operations software platform that will make an immediate impact on your business, visit https://www.breezeway.io/provenprinciples to learn more. --- Jim is the Co-Founder and CEO of Stock Manufacturing Group, a Chicago-based custom uniform company for the hospitality industry.…

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Jill is a globally recognized EX2CX™ expert who helps…

This episode is brought to you by Breezeway. The best-in-class operations software platform for the accommodations industry. Visit breezeway.io/provenprinciples to learn more. --- This is the second episode in our Sales and Marketing Series. Steve Wiideman is a scientist, the author of a college textbook called SEO Strategy & Skills,…

This episode is brought to you by Breezeway. The best-in-class operations software platform for the accommodations industry. Visit breezeway.io/provenprinciples to learn more. --- This is the first episode in our Sales and Marketing Series. We haven't spent much time on hotel Sales and Marketing on this show so we decided…

We're doing a live recording of the show on Jan 27 with JILL RAFF, EX2CX™ Expert on "How to become the employer of choice". Hope to see you there. #hospitality #hotelindustry #podcast --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the…

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Josh is the Guest Experience Evangelist at Roller Software…

In this clip from Ep 72 of the podcast, Jeremy Gall from Breezeway discusses the benefits and upside of automating hotel staff and services. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media https://linkedin.com/company/the-proven-principles-podcast/ https://instagram.com/theprovenprinciplespodcast/ https://facebook.com/theprovenprinciplespodcast There's…

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Kris’ entrepreneurial background started with her first business at…

In this clip from Ep 72 of the podcast, Jeremy Gall from Breezeway discusses the meaning of just in time cleaning and how to improve housekeeping operations while driving more revenue. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast…

In this clip from Ep 72 of the podcast, Jeremy Gall from Breezeway discusses how to make it easier to run hotels using systems, training and technology. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media https://linkedin.com/company/the-proven-principles-podcast/…

In this clip from Ep 69 of the podcast, Andreas King-Geovanis from Sextant Stays discusses the customer base for short term rentals and how they are starting to service different types of travelers. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with…

In this clip from Ep 69 of the podcast, Andreas King-Geovanis from Sextant Stays discusses how to approach building owners and landlords about short term rentals. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media https://linkedin.com/company/the-proven-principles-podcast/ https://instagram.com/theprovenprinciplespodcast/…

In this clip from Ep 69 of the podcast, Andreas King-Geovanis from Sextant Stays discusses establishing a service philosophy and what matters most in corporate culture so they can deliver on that philosophy everyday. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect…

In this clip from Ep 69 of the podcast, Andreas King-Geovanis from Sextant Stays discusses how the company is using automation and remote workers along with traditional on-property employees. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social…

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Jeremy is the founder and CEO of Breezeway, a…

In this clip from Ep 68 of the podcast, Glenn Malone from Wellengood Partners discusses loans and how the company got the money to build their first hotel. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media…

In this clip from Ep 68 of the podcast, Glenn Malone from Wellengood Partners discusses how the downturn caused by the pandemic is different from previous recessions. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media https://linkedin.com/company/the-proven-principles-podcast/…