Videos

Nov. 25, 2021

Hotel Sales and Marketing Series (Trailer)

We haven't spent much time on hotel Sales and Marketing on this show so we decided to dedicate a 4 part series to all of the intricate phases of these critical disciplines. We’re talking with experts on how to get found by potential clients, prospecting and signing contracts, the changes…

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Nov. 24, 2021

The hybrid hotel business model: Andreas King-Geovanis, Sextant Stays

In this clip from Ep 69 of the podcast, Andreas King-Geovanis from Sextant Stays discusses their business model and how hotel companies are becoming more like them. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media https://linkedin.com/company/the-proven-principles-podcast/…

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Nov. 13, 2021

A Humanist View of Hospitality: David Martin, Humanist Hospitality

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- David is the COO of Humanist Hospitality, a hotel…

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Nov. 6, 2021

OTA’s and the booking ecosystem in the hospitality industry: Mike Weimann, Eviivo

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- This is the third episode of our Sales and…

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Oct. 24, 2021

The Rise of Hybrid Hotels: Andreas King-Geovanis, Sextant Stays

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Andreas is the founder of Sextant, a Miami based…

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Oct. 20, 2021

Hospitality Entrepreneurship and Developing a Hotel: Glenn Malone, Wellengood Partners

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Glenn is the President and CEO of Wellengood Partners,…

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Sept. 26, 2021

Bringing Restaurants Forward: Chad Mackay, CEO, Fire and Vine Hospitality

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Chad is the CEO at Fire and Vine Hospitality,…

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Sept. 26, 2021

What it’s like running the worst hotel in the company: Kyle Allison, HospitalityMD

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- You may know Kyle Allison as the creator and…

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Sept. 21, 2021

Hotel Amenity Fees vs. Pay-Per-Use

In this clip from Ep 64 of the podcast, Erik Tengen from Oaky discusses hotel amenity / resort fees vs. charging individually for each hotel service or amenity. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media…

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Sept. 21, 2021

Leveraging Consumer Buying Psychology for Better Upsells

In this clip from Ep 64 of the podcast, Erik Tengen from Oaky discusses leveraging consumer buying psychology to improve upselling efforts. --- 📱Subscribe and listen to The Proven Principles Hospitality Podcast HERE: Apple: https://apple.co/3x6C4Qg Spotify: https://sptfy.com/imfX Connect with the Podcast on Social Media https://linkedin.com/company/the-proven-principles-podcast/ https://instagram.com/theprovenprinciplespodcast/ https://facebook.com/theprovenprinciplespodcast There's More on…

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Sept. 19, 2021

The most effective way to approach upselling: Erik Tengen, Oaky

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Erik is the Co-Founder at Oaky, a hyper-personalised and…

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Sept. 13, 2021

Giving Customers What They Didn’t Know They Wanted: Colin Cowie, Thrive Hospitality

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Even if you don’t work in hospitality, you’ve undoubtedly…

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Sept. 13, 2021

Rethinking Hotel Food & Beverage: Joseph Szala, Vigor Branding

This episode is brought to you by Knowing Hospitality - a hotel management company with a fee based on profit, not revenue. It's simple and straightforward. Learn more about Knowing Hospitality's approach to profit-based hotel management agreements here ➡️ https://www.knowinghospitality.com --- Joseph Szala is the Managing Director at Vigor, a…

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Sept. 1, 2021

How to create a hospitality comeback strategy: Anne Gannon, The Largo Group

This episode is brought to you by Knowing Hospitality - A full-service hotel management company that has developed simple and straightforward management fee based on profit, not revenue. If you’re a hotel owner that believes in a new way of doing business and want to learn more about the benefits…

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July 23, 2021

How to get more control over your hotel business: Anthony Lazzara, Little Hotelier

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here ➡️ https://usewheelhouse.com Use code KNOWINGHOSPITALITY for 50% off your first month with Wheelhouse. --- Anthony is the Senior Market Manager for Little Hotelier, a hotel…

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July 23, 2021

Using OTA’s as a search engine to get more direct bookings

In this clip from Ep 60 of the podcast, Anthony Lazzara from Little Hotelier shares insights in to customer behavior on OTA booking sites and how you can use this to your advantage. --- This episode is brought to you by Wheelhouse - the best revenue management platform for vacation…

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July 23, 2021

Solving the direct booking puzzle

In this clip from Ep 60 of the podcast, Anthony Lazzara from Little Hotelier discusses strategies to improve direct bookings in your hotel. --- This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here ➡️…

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July 14, 2021

Post-Pandemic Hotel Operations: Ken Merkel, Avocet Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here ➡️ https://usewheelhouse.com Use code KNOWINGHOSPITALITY for 50% off your first month with Wheelhouse. --- Ken is the SVP of Operations at Avocet Hospitality Group, a…

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July 6, 2021

The Hospitality Culture Crisis: Tejal Patel, Neem Tree Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here ➡️ https://usewheelhouse.com Use code KNOWINGHOSPITALITY for 50% off your first month with Wheelhouse. --- Tejal is a third-generation hotelier and Founding CEO of Neem Tree…

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June 28, 2021

Improving Service Culture: Robert Reitknecht, Hospitality Advisor

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here ➡️ https://usewheelhouse.com Use code KNOWINGHOSPITALITY for 50% off your first month with Wheelhouse. --- Robert Reitknecht is a hospitality and luxury brand advisor with 30…

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June 23, 2021

How an Outside Perspective will Give You a Competitive Advantage

In this clip from Ep 56, Kate Burda discusses the benefits of bringing in a consultant to help develop and guide a business strategy. --- This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here…

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June 23, 2021

What Customer First Messaging Really Means

In this clip from Ep 56, Kate Burda discuss what customer first messaging really means and how best to apply it in your business. --- This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here…

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June 21, 2021

The New World of Revenue Management: Kate Burda, Kate & Co.

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here ➡️ https://usewheelhouse.com Use code KNOWINGHOSPITALITY for 50% off your first month with Wheelhouse. --- Kate is the CEO and Founder of Kate Burda & Co,…

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June 4, 2021

How Personas Will Improve Your Customer Service

In this clip from Ep 54, Dominique Pibia-de Groot shares the benefits creating guest personas to enhance the service in your hotel. --- This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn more about Wheelhouse here ➡️ https://usewheelhouse.com…

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