The Proven Principles Hospitality Podcast

Recent Episodes

Nov. 30, 2022

How to get on the first page of an OTA: Bart-Jan Leyts, Loreca

Bart-Jan is the Founder of Loreca, a company specializing in online revenue strategies for the hospitality industry. They’ve deve…

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Nov. 9, 2022

Starting your hospitality investment journey: Alex Jarbo, Sargon Inve…

Alex is a short-term rental developer and manager in Ashville, NC. A former Marine who found his way to real estate investing, he…

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Oct. 19, 2022

Digitizing Hospitality: Dr. Josef Vollmayr, limehome

Josef is the Founder and Managing Director of limehome, a European hospitality company with over 3,000 managed units, and is buil…

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Oct. 12, 2022

How Human Resources is Evolving: Sue Sanders, HVMG

Sue is the EVP and Chief Human Resources Officer at HVMG, a hospitality management company based in Atlanta. You could make a str…

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Oct. 5, 2022

Insights from SiteMinder’s 2022 Changing Traveller Report: Jason Lugo…

Jason is the Market Vice President for the Americas at SiteMinder, the world’s leading open hotel commerce platform. The company …

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Sept. 28, 2022

Improve your recruiting game: Thad Price, Talroo

Thad is the CEO of Talroo, a data-driven job advertising platform that helps hiring managers reach the candidates they need to bu…

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Recent Blog Posts

What is NPS?

This post originally appeared at --- Like it or not, recommendations and social proof are more important than ever. As a result…

5 MORE Ways to Improve Service

In an earlier post we explored 5 ways to improve service in your hotel.  Today, travel is starting to come back, and occupancy is climbing. Guests …

5 Ways to Improve Service

With everything that the past year has brought, it’s completely expected (and normal) that a handful of basics have fallen off but as occupancy sta…

About the Host

Adam Knight Profile Photo

Adam Knight

Creator and Host

A hospitality veteran and operations expert, Adam brings 25 years experience across luxury hotel brands like Fairmont and St. Regis, and has led corporate operations for independent hotel companies in San Francisco and Seattle. He has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.

Adam is the Creator and Host of The Proven Principles Hospitality Podcast, Principal at Recreation Hospitality, and was recently recognized as one of the Top 100 Most Powerful People in US Hospitality.