The Proven Principles Hospitality Podcast

Recent Episodes

Sept. 15, 2021

Giving Customers What They Didn’t Know They Wanted: Colin Cowie, Thri…

Even if you don’t work in hospitality, you’ve undoubtedly heard of Colin Cowie. He’s been at the forefront of event and wedding p…

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Sept. 8, 2021

Rethinking Hotel Food & Beverage: Joseph Szala, Vigor Branding

Joseph Szala is the Managing Director at Vigor, a restaurant branding and marketing agency based in Atlanta. Hotel F&B can be a p…

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Sept. 1, 2021

How to create a hospitality comeback strategy: Anne Gannon, The Largo…

Anne is the Principal at The Largo Group, an Accounting firm that specializes in the hospitality industry providing monthly bookk…

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July 28, 2021

How to drive more direct bookings in your hotel: Anthony Lazzara, Lit…

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn mo…

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July 14, 2021

Post-Pandemic Hotel Operations: Ken Merkel, Avocet Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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July 7, 2021

The Hospitality Culture Crisis: Tejal Patel, Neem Tree Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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Recent Blog Posts

5 MORE Ways to Improve Service

In an earlier post we explored 5 ways to improve service in your hotel.  Today, travel is starting to come back, and occupancy is climbing. Guests …

5 Ways to Improve Service

With everything that the past year has brought, it’s completely expected (and normal) that a handful of basics have fallen off but as occupancy sta…

Five Trends Expected in the Hotel Industry in 2021

Trying to predict when travel will return feels like a bit of a fool’s errand.  There are simply too many variables in play to get a good…

About the Host

Adam Knight

Creator and Host

Adam is the Creator and Host of The Proven Principles Podcast, Co-Founder and Managing Partner of Recreation Vacation Rentals and Principal at Knowing Hospitality, a full service hotel management company that operates hotels on behalf of owners and lenders. He brings 25 years experience across luxury brands and independent companies.

A hospitality veteran and operations expert, he has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.