The Proven Principles Hospitality Podcast

Recent Episodes

Sept. 21, 2022

Comfort, Control, And Convenience in Hotel Technology: Tanya Pratt, O…

Tanya is Vice President at Oracle Hospitality and leads the OPERA Cloud Strategy and Product Management teams. Prior to joining O…

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Sept. 14, 2022

Growing a Hospitality Brand: Will Parry, ALTIDO

Will is the CEO and Director of ALTIDO, a company that manages Airbnbs, serviced apartments, hotels, and private residences acros…

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Sept. 12, 2022

Episode 100: THANK YOU!

Thank you for listening and supporting the show for 100 episodes! Here's to 100 more! Links LinkedIn: https://www.linkedin.com/co…

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Aug. 31, 2022

The Next Steps for the Hotel Business: Mitch Patel, Vision Hospitalit…

Mitch is the President and CEO of Vision Hospitality Group. The company holds a growing portfolio of hotels affiliated with brand…

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Aug. 19, 2022

The 21st Century Hotel General Manager: Keith Cestare, Ambassador Chi…

Keith is the General Manager at the Ambassador Chicago. How has the job of a hotel GM changed over the past couple of years? This…

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July 13, 2022

The demographic effects on hospitality technology: Sebastien Leitner,…

Sebastien is the Vice President of Partnerships at Cloudbeds, an all-in-one hospitality management software platform. A question …

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Recent Blog Posts

What is NPS?

This post originally appeared at knowinghospitality.com/ --- Like it or not, recommendations and social proof are more important than ever. As a result…

5 MORE Ways to Improve Service

In an earlier post we explored 5 ways to improve service in your hotel.  Today, travel is starting to come back, and occupancy is climbing. Guests …

5 Ways to Improve Service

With everything that the past year has brought, it’s completely expected (and normal) that a handful of basics have fallen off but as occupancy sta…

About the Host

Adam Knight Profile Photo

Adam Knight

Creator and Host

A hospitality veteran and operations expert, Adam brings 25 years experience across luxury hotel brands like Fairmont and St. Regis, and has led corporate operations for independent hotel companies in San Francisco and Seattle. He has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.

Adam is the Creator and Host of The Proven Principles Hospitality Podcast, Principal at Recreation Hospitality, and was recently recognized as one of the Top 100 Most Powerful People in US Hospitality.