Get insights and strategies to help you and your hotel develop a competitive advantage.
If you're new to the show, these are some great episodes to start with.
Christine is an award-winning hotelier with over 30 years in the industry, founder of The Wise Pineapple, a company that helps le…
Hermann is an industry veteran bringing over 25 years with companies like Baccarat Hotels and Resorts, St. Regis, Montage and Rit…
Milena is the founder of the Unhustle Movement, a certified human potential coach and podcast host on a mission to inspire 100 mi…
Andrew founded Lyric, a network of tech-enabled rentals designed for the modern business traveler that developed properties in 14…
Daniel is the former Director of Wellbeing for Accor Hotels and led the company’s diversity and inclusion planning. Unfortunately…
Stephanie a Florida-based Executive Coach with Dembo, Inc. who has an extensive background in hospitality and holds both an MBA a…
In an earlier post we explored 5 ways to improve service in your hotel. Today, travel is starting to come back, and occupancy is climbing. Guests …
With everything that the past year has brought, it’s completely expected (and normal) that a handful of basics have fallen off but as occupancy sta…
Trying to predict when travel will return feels like a bit of a fool’s errand. There are simply too many variables in play to get a good…
Adam is the Creator and Host of The Proven Principles Podcast and Principal at Knowing Hospitality, a full service hotel management company that operates hotels on behalf of owners and lenders. He brings 25 years experience across luxury brands and independent companies.
A hospitality veteran and operations expert, he has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.
