Recent Episodes

Ep. 30: Matthieu Mauguin - On What Hotels Can Learn From Airbnb’s Response to the COVID-19 Crisis

Nov. 18, 2020

In the early days of the pandemic, Airbnb made headlines when an internal email to their employees …

Ep. 29: Denis Severyuk - On Making the Right Decisions About Hotel Technology

Nov. 11, 2020

With all the renewed interest in hotel technology, especially with contactless solutions, having De…

Ep. 28: Nicole Warner - On Opening a Hotel During Uncertain Times

Nov. 4, 2020

Opening a hotel during a pandemic may seem strange but that’s exactly what Nicole Warner, General M…

Ep. 27: Fabian Bartnick - On Optimizing Revenue Management Through AI

Oct. 28, 2020

Fabian Bartnick is the Founder of Infinito, a technology company dedicated to improving the work-li…

#26: Tony Matthews - On Love Hate Hotels and Career Development

Oct. 22, 2020

Tony has had quite a ride in the hospitality industry, and he outlines it all in his book series, L…

About the Host

Adam Knight

Adam is the Principal at Knowing Hospitality, a full service hotel management company that operates hotels on behalf of owners and lenders. He brings 25 years experience across luxury brands and independent companies.

A hospitality veteran and operations expert, he has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.