Featured Episodes
If you're new to the show, these are some great episodes to start with.
The Hospitality Culture Crisis: Tejal Patel, Neem Tree Hospitality
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
The New World of Revenue Management: Kate Burda, Kate Burda & Co
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
Diversity and Inclusivity in Hospitality - Vol. 2: Kirs Jay, Hotel Ex…
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
Emotional Leadership: Stephanie Coradin, Dembo, Inc.
Stephanie a Florida-based Executive Coach with Dembo, Inc. who has an extensive background in hospitality and holds both an MBA a…
The Best of 2020: Tactics and Habits of Hospitality Insiders and Worl…
What a year this has been! COVID has obviously been the big story, but personally, I took the leap and started my own company at …
Leadership and Building High Performing Teams: Jeremiah Tower, The Fa…
Widely considered the father of American cuisine, Jeremiah Tower began his culinary career in 1972 as co-owner and executive chef…
The Proven Principles Podcast
There’s one thing that remains true in the hospitality industry - it’s getting bigger and more complicated everyday. Well, the P…
Recent Episodes
Resetting Housekeeping Operations: Jeremy Gall, Breezeway
Jeremy is the founder and CEO of Breezeway , a property care and operations platform that helps hospitality operators verify the …
A Humanist View of Hospitality: David Martin, Humanist Hospitality
David is the COO of Humanist Hospitality, a hotel management company born during the pandemic that has been working hard to infus…
Diversity and Inclusivity in Hospitality Vol. 3: Dave Bahr, Author & …
Dave is an author, speaker and founder of In-Sightful Living, an accessibility consultancy that helps organizations enhance their…
The Rise of Hybrid Hotels: Andreas King-Geovanis, Sextant Stays
Andreas is the founder of Sextant, a Miami based Short Term Rental management company that is changing what not only guests can e…
Hospitality Entrepreneurship and Developing a Hotel: Glenn Malone, We…
Glenn is the President and CEO of Wellengood Partners, a hotel management and development firm based in Memphis, TN. Have you eve…
The Pandemic Era Evolution of Wellness Travel & Spas: Tammy Pahel, Ca…
Tammy is the Vice President of Spa and Wellness at the Carillon Miami Wellness Resort. Much like hotels and restaurants, Spas and…
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Recent Blog Posts
What is NPS?
This post originally appeared at knowinghospitality.com/ --- Like it or not, recommendations and social proof are more important than ever. As a result…
5 MORE Ways to Improve Service
In an earlier post we explored 5 ways to improve service in your hotel. Today, travel is starting to come back, and occupancy is climbing. Guests …
5 Ways to Improve Service
With everything that the past year has brought, it’s completely expected (and normal) that a handful of basics have fallen off but as occupancy sta…
About the Host
Adam Knight
Creator and Host
Adam is the Creator and Host of The Proven Principles Podcast, Co-Founder and Managing Partner of Recreation Vacation Rentals and Principal at Knowing Hospitality, a full service hotel management company that operates hotels on behalf of owners and lenders. He brings 25 years experience across luxury brands and independent companies.
A hospitality veteran and operations expert, he has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.