Featured Episodes
If you're new to the show, these are some great episodes to start with.
The Hospitality Culture Crisis: Tejal Patel, Neem Tree Hospitality
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
The New World of Revenue Management: Kate Burda, Kate Burda & Co
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
Diversity and Inclusivity in Hospitality - Vol. 2: Kirs Jay, Hotel Ex…
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
Emotional Leadership: Stephanie Coradin, Dembo, Inc.
Stephanie a Florida-based Executive Coach with Dembo, Inc. who has an extensive background in hospitality and holds both an MBA a…
The Best of 2020: Tactics and Habits of Hospitality Insiders and Worl…
What a year this has been! COVID has obviously been the big story, but personally, I took the leap and started my own company at …
Leadership and Building High Performing Teams: Jeremiah Tower, The Fa…
Widely considered the father of American cuisine, Jeremiah Tower began his culinary career in 1972 as co-owner and executive chef…
The Proven Principles Podcast
There’s one thing that remains true in the hospitality industry - it’s getting bigger and more complicated everyday. Well, the P…
Recent Episodes
Comfort, Control, And Convenience in Hotel Technology: Tanya Pratt, O…
Tanya is Vice President at Oracle Hospitality and leads the OPERA Cloud Strategy and Product Management teams. Prior to joining O…
Growing a Hospitality Brand: Will Parry, ALTIDO
Will is the CEO and Director of ALTIDO, a company that manages Airbnbs, serviced apartments, hotels, and private residences acros…
Episode 100: THANK YOU!
Thank you for listening and supporting the show for 100 episodes! Here's to 100 more! Links LinkedIn: https://www.linkedin.com/co…
The Next Steps for the Hotel Business: Mitch Patel, Vision Hospitalit…
Mitch is the President and CEO of Vision Hospitality Group. The company holds a growing portfolio of hotels affiliated with brand…
The 21st Century Hotel General Manager: Keith Cestare, Ambassador Chi…
Keith is the General Manager at the Ambassador Chicago. How has the job of a hotel GM changed over the past couple of years? This…
The demographic effects on hospitality technology: Sebastien Leitner,…
Sebastien is the Vice President of Partnerships at Cloudbeds, an all-in-one hospitality management software platform. A question …
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Recent Blog Posts
What is NPS?
This post originally appeared at knowinghospitality.com/ --- Like it or not, recommendations and social proof are more important than ever. As a result…
5 MORE Ways to Improve Service
In an earlier post we explored 5 ways to improve service in your hotel. Today, travel is starting to come back, and occupancy is climbing. Guests …
5 Ways to Improve Service
With everything that the past year has brought, it’s completely expected (and normal) that a handful of basics have fallen off but as occupancy sta…
About the Host
Adam Knight
Creator and Host
A hospitality veteran and operations expert, Adam brings 25 years experience across luxury hotel brands like Fairmont and St. Regis, and has led corporate operations for independent hotel companies in San Francisco and Seattle. He has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.
Adam is the Creator and Host of The Proven Principles Hospitality Podcast, Principal at Recreation Hospitality, and was recently recognized as one of the Top 100 Most Powerful People in US Hospitality.