Featured Episodes
If you're new to the show, these are some great episodes to start with.
The Hospitality Culture Crisis: Tejal Patel, Neem Tree Hospitality
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
The New World of Revenue Management: Kate Burda, Kate Burda & Co
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
Diversity and Inclusivity in Hospitality - Vol. 2: Kirs Jay, Hotel Ex…
This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…
Emotional Leadership: Stephanie Coradin, Dembo, Inc.
Stephanie a Florida-based Executive Coach with Dembo, Inc. who has an extensive background in hospitality and holds both an MBA a…
The Best of 2020: Tactics and Habits of Hospitality Insiders and Worl…
What a year this has been! COVID has obviously been the big story, but personally, I took the leap and started my own company at …
Leadership and Building High Performing Teams: Jeremiah Tower, The Fa…
Widely considered the father of American cuisine, Jeremiah Tower began his culinary career in 1972 as co-owner and executive chef…
The Proven Principles Podcast
There’s one thing that remains true in the hospitality industry - it’s getting bigger and more complicated everyday. Well, the P…
Recent Episodes
What it takes to build world-class teams: Matt Rolfe, Results Hospita…
Matt is the founder of Results Hospitality and Westshore Hospitality Group, and the author of You Can’t Do It Alone, a new book a…
What’s next for the hotel industry: Sheenal Patel, Arbor Lodging
Sheenal is the Co-founder of Arbor Lodging and Chief Executive Officer of Arbor Lodging Management. I find the stories of senior …
The next wave of F&B technology: Ben Pryor, SpotOn
Ben is the Head of Innovation at SpotOn. He’s a long time restaurant industry vet, he has moved to the other side of the table to…
Does the short term rental industry affect affordable housing?: Pam K…
Pam is the Senior Director of Compliance Services at Avalara, a transactional tax compliance company that operates across multipl…
Can hotel operations be managed remotely?: Jason Lopez, Jurny
Jason is the Director of Sales at Junry, a hospitality tech company offering SaaS-based management solutions designed to accommod…
Transforming Hotel Loyalty: Kristi Gole, Global Hotel Alliance
Kristi is the Vice President and Head of Product at Global Hotel Alliance, the world's largest alliance of independent luxury hot…
Get 'The Shift Briefing' -- Insights and strategies to help you and your hotel develop a competitive advantage.
Recent Blog Posts
What is NPS?
This post originally appeared at knowinghospitality.com/ --- Like it or not, recommendations and social proof are more important than ever. As a result…
5 MORE Ways to Improve Service
In an earlier post we explored 5 ways to improve service in your hotel. Today, travel is starting to come back, and occupancy is climbing. Guests …
5 Ways to Improve Service
With everything that the past year has brought, it’s completely expected (and normal) that a handful of basics have fallen off but as occupancy sta…
About the Host
Adam Knight
Creator and Host
Adam is the Creator and Host of The Proven Principles Hospitality Podcast, Co-Founder and CEO of Recreation Vacation Rentals and Principal at Knowing Hospitality. He brings 25 years experience across luxury brands and independent hotel companies.
A hospitality veteran and operations expert, he has lived and worked all over North America and the Caribbean. He loves the left brain/right brain dichotomy of the hospitality industry. One minute you’re diving into a P&L, the next you’re tasting the new seasonal menu in the restaurant. His passion lies in understanding how things work and making them better, be it small service experiences or large-scale project management.