This episode is brought to you by Breezeway. The best-in-class operations software platform for the accommodations industry. Visit breezeway.io/provenprinciples to learn more.
This is the first episode in our Sales and Marketing Series.
We haven't spent much time on hotel Sales and Marketing on this show so we decided to dedicate a 4 part series to all of the intricate phases of these critical disciplines. We’re talking with experts on how to get found by potential clients, prospecting and signing contracts, the changes to the booking landscape and getting your story out there.
Join us for the whole month of January as we drop weekly episodes providing clarity and new tactics that you can implement right now to make a difference in your hotel and your career.
This is the first episode of our Sales and Marketing Series.
Both Robin and Niki bring 25+ years of hotel sales experience across multiple brands and management companies. They also host the “Don’t Look Under the Bed” Hospitality podcast where they speak with industry leaders about the future of hospitality and promote the industry to the next generation of professionals.
This episode is all about contracts and negotiations. We discuss the prospecting and qualifying process, getting to the contract phase, negotiation, myths about hotel sales and much much more.
20+ year Hospitality Sales Leader passionate about customer service and associate engagement. Co-host of Don’t Look Under The Bed - A Hospitality Podcast, where our mission is to amplify the voices of industry leaders and colleagues, discuss the future of hospitality and promote the hospitality industry to the next generation of hospitality professionals. I enjoy traveling, listening to podcasts and vinyl albums on my record player.
20+ years of hospitality experience across multiple brands and management companies. Strong interpersonal, oral and written communication, and presentation skills. Proven record of establishing goals and achieving results.
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Our mission on the show is to look behind the curtain of the hospitality industry and share the tools, tips and trick that the world's best run hotels use everyday.
The show is produced by Knowing Hospitality, a full service hotel management and hospitality consulting company.
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Join us for weekly interviews with hospitality experts uncovering the tactics, insights, and practices of world-class hotels.