All Episodes

Nov. 18, 2020

Ep. 30: Matthieu Mauguin - On What Hotels Can Learn From Airbnb’s Res…

In the early days of the pandemic, Airbnb made headlines when an internal email to their employees regarding layoffs and restruct…

Episode page
Nov. 11, 2020

Ep. 29: Denis Severyuk - On Making the Right Decisions About Hotel Te…

With all the renewed interest in hotel technology, especially with contactless solutions, having Denis on the show to discuss the…

Episode page
Nov. 4, 2020

Ep. 28: Nicole Warner - On Opening a Hotel During Uncertain Times

Opening a hotel during a pandemic may seem strange but that’s exactly what Nicole Warner, General Manager of the all new Hotel Mi…

Episode page
Oct. 28, 2020

Ep. 27: Fabian Bartnick - On Optimizing Revenue Management Through AI

Fabian Bartnick is the Founder of Infinito, a technology company dedicated to improving the work-life balance of hotel managers t…

Episode page
Oct. 22, 2020

#26: Tony Matthews - On Love Hate Hotels and Career Development

Tony has had quite a ride in the hospitality industry, and he outlines it all in his book series, Love Hate Hotels. His lighthear…

Episode page
Oct. 15, 2020

Become a Hospitality Game Changer - Join Our Community

Staring down the barrel of a 60% permanent closure rate...It's time to fix what's broken. It’s time to change the game. 

Episode page
Oct. 14, 2020

#25: Mark Timms - On the Personal Development and Evolution of an Exe…

Mark is a successful, long time Executive Chef. He, self admittedly, fully bought in to the way the culinary world worked until o…

Episode page
Oct. 7, 2020

#24: Josh Kopel - On Pivoting and The Future of Hospitality

Josh is the owner of Preux and Proper, Founder and CEO of FLO Hospitality and Host of the Full Comp Podcast; and this episode wit…

Episode page
Oct. 2, 2020

Bonus Episode: International Podcast Day w/ Micheal Tingsager and Wil…

Sept 30 is International Podcast Day so Micheal Tingsager, host of Hospitality Mavericks and Wil Slickers, host of Slick Talk: Th…

Episode page
Sept. 30, 2020

#23: David Grossman - On The Business of Cleaning During a Pandemic

This episode takes a look behind the scenes of a department that’s typically behind the scenes. Until the pandemic affected every…

Episode page
Sept. 23, 2020

#22: Wil Slickers - On the Destinationaire Award and What Hotels Can …

Crossover podcasts are becoming a thing - here’s our latest with Wil Slickers host of Slick Talk: The Hospitality Podcast, co-fou…

Episode page
Sept. 16, 2020

#21: Antonio Pibia - On Creating Memorable and Profitable Customer Jo…

The COVID-19 environment has been a difficult time to work in front line customer service positions. So much of service delivery …

Episode page
Aug. 26, 2020

#20: Shaun de Vries - On Operations Strategy and Running a Successful…

This is a different format from previous episodes. Shaun de Vries, founder of Open Pantry Consulting and host of the Open Pantry …

Episode page
Aug. 21, 2020

#19: Michael Harper & Andreas Palmqvist - On Hotel Strategy, Performa…

The founders of Hotel Strategy Co, Michael Harper and Andreas Palmqvist, wrote a great article about Hotel Performance Hacking in…

Episode page
Aug. 5, 2020

#18: Myra Creighton - On the Law, PPE and Mandating Masks

On this episode we discuss the current debate and legal climate on mandating mask usage in hotels with Myra Creighton, Partner at…

Episode page
July 15, 2020

#17: Alex Shashou - On Leveraging Hotel Technology to Improve Operati…

On this episode we discuss using technology to improve hotel operations with Alex Shashou, Co-Founder and President of ALICE. ALI…

Episode page
June 24, 2020

#16: Parul Suri - On Modern Revenue Management

We’re talking revenue management on this episode. More specifically, modern revenue management. With all of the changes in the ho…

Episode page
June 17, 2020

#15: Josh Hogan - On Getting Your Hotel Marketing Message Above the N…

On this episode Josh Hogan, Principal at Hey, Hogan… a hotel sales, marketing and revenue management consulting company based in …

Episode page