Episodes

Sept. 15, 2021

Giving Customers What They Didn’t Know They Wanted: Colin Cowie, Thri…

Even if you don’t work in hospitality, you’ve undoubtedly heard of Colin Cowie. He’s been at the forefront of event and wedding p…

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Sept. 8, 2021

Rethinking Hotel Food & Beverage: Joseph Szala, Vigor Branding

Joseph Szala is the Managing Director at Vigor, a restaurant branding and marketing agency based in Atlanta. Hotel F&B can be a p…

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Sept. 1, 2021

How to create a hospitality comeback strategy: Anne Gannon, The Largo…

Anne is the Principal at The Largo Group, an Accounting firm that specializes in the hospitality industry providing monthly bookk…

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July 28, 2021

How to drive more direct bookings in your hotel: Anthony Lazzara, Lit…

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn mo…

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July 14, 2021

Post-Pandemic Hotel Operations: Ken Merkel, Avocet Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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July 7, 2021

The Hospitality Culture Crisis: Tejal Patel, Neem Tree Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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June 30, 2021

Improving Service Culture: Robert Reitknecht, Hospitality Advisor

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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June 23, 2021

The New World of Revenue Management: Kate Burda, Kate Burda & Co

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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June 16, 2021

The Past, Present and Future of the Concierge, Tom Wolfe, America's F…

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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June 3, 2021

The Experience is The Answer: Dominique Pibia-de Groot, DG Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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May 27, 2021

The Surprise Restaurant Manager: Ken McGarrie, Korgen Hospitality

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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May 19, 2021

180° Episode: The Cost of a Career in Hotel Management: Adam Knight, …

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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May 12, 2021

Diversity and Inclusivity in Hospitality - Vol. 2: Kirs Jay, Hotel Ex…

This episode is brought to you by Wheelhouse - the best revenue management platform for vacation and short term rentals. Learn m…

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May 5, 2021

The Intersection of Hotels and Vacation Rentals: Sean Breuner, AvantS…

Sean is the Founder and CEO of the Short Term Rental brand, Avant Stay. The company is reimagining what it means to be a short te…

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April 28, 2021

How to Find & Hire the Right Hotel Staff: Heather Myers, Traitify

If you’ve ever wanted to know more about those personality tests that recruiters often have you go through, this episode is for y…

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April 21, 2021

7 Habits of Highly Effective People: Michael Tingsager, Hospitality M…

This unintended mini-series on leadership book reviews is back. The episode that we did on Good to Great by Jim Collins got such …

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April 14, 2021

Yes is the Answer: Christine Trippi, The Wise Pineapple

Christine is an award-winning hotelier with over 30 years in the industry, founder of The Wise Pineapple, a company that helps le…

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April 7, 2021

Health Verification and the Return of the Hotel Industry: Hermann Elg…

Hermann is an industry veteran bringing over 25 years with companies like Baccarat Hotels and Resorts, St. Regis, Montage and Rit…

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