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In the early days of the pandemic, Airbnb made headlines when an internal email to their employees regarding layoffs and restruct…
With all the renewed interest in hotel technology, especially with contactless solutions, having Denis on the show to discuss the…
Opening a hotel during a pandemic may seem strange but that’s exactly what Nicole Warner, General Manager of the all new Hotel Mi…
Fabian Bartnick is the Founder of Infinito, a technology company dedicated to improving the work-life balance of hotel managers t…
Tony has had quite a ride in the hospitality industry, and he outlines it all in his book series, Love Hate Hotels. His lighthear…
Staring down the barrel of a 60% permanent closure rate...It's time to fix what's broken. It’s time to change the game.
Mark is a successful, long time Executive Chef. He, self admittedly, fully bought in to the way the culinary world worked until o…
Josh is the owner of Preux and Proper, Founder and CEO of FLO Hospitality and Host of the Full Comp Podcast; and this episode wit…
Sept 30 is International Podcast Day so Micheal Tingsager, host of Hospitality Mavericks and Wil Slickers, host of Slick Talk: Th…
This episode takes a look behind the scenes of a department that’s typically behind the scenes. Until the pandemic affected every…
Crossover podcasts are becoming a thing - here’s our latest with Wil Slickers host of Slick Talk: The Hospitality Podcast, co-fou…
The COVID-19 environment has been a difficult time to work in front line customer service positions. So much of service delivery …
This is a different format from previous episodes. Shaun de Vries, founder of Open Pantry Consulting and host of the Open Pantry …
The founders of Hotel Strategy Co, Michael Harper and Andreas Palmqvist, wrote a great article about Hotel Performance Hacking in…
On this episode we discuss the current debate and legal climate on mandating mask usage in hotels with Myra Creighton, Partner at…
On this episode we discuss using technology to improve hotel operations with Alex Shashou, Co-Founder and President of ALICE. ALI…
We’re talking revenue management on this episode. More specifically, modern revenue management. With all of the changes in the ho…
On this episode Josh Hogan, Principal at Hey, Hogan… a hotel sales, marketing and revenue management consulting company based in …