May 13, 2020

#7: How To Inspect for Cleanliness

#7: How To Inspect for Cleanliness
Apple Podcasts podcast player badge
Spotify podcast player badge
Google Podcasts podcast player badge
Amazon Music podcast player badge
YouTube podcast player badge
RSS Feed podcast player badge

Cleanliness is arguably the most important aspect of running a successful hotel or restaurant 

- Beautiful properties can be hugely diminished if they’re dirty and the reverse is true… older, unrenovated properties can be enhanced if they are kept sparkling clean 

- Cleanliness accounts for an overwhelmingly large portion of customer perception of your business and you’ve got to have an eye for detail to do it well 

- If detail isn’t a strength for you then you’ve got to be especially present during the task and take your time when inspecting 

- Well maintained properties can forgive shortcomings in service delivery or exacerbate small service missteps.


https://knowinghospitality.com