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On this episode we talk to Casey Pearce, President of Contract Services Group, a commercial janitorial services company based in Southern California about cleaning during these times of COVID-19.
With cleanliness and sanitation at the forefront of everyone’s mind as we start to reopen our economy, Casey’s company offers a service that people will expect to see out in full force as part of our new normal.
We dive deep and talk about what his company is doing to stay ahead of the curve when it comes to providing cleaning services for hotels, office buildings, apartment buildings, and other places where people gather. Some of the items we discuss include:
- What's happening from a regulatory perspective that people need to be aware of.
- How the commercial cleaning industry is changing.
- How businesses can prepare to operate in these new times.
- The innovations that are expected to emerge
- Resource Recommendation -
Building Service Contractors Association
- About Casey -
Casey’s career in the commercial cleaning industry started at the young age of 16 when he was responsible for washing the company vehicles and the weekly cleaning of a statue in front of a client’s building. Since that time, Casey has gained a wealth of knowledge and experience regarding every aspect of the business.
After graduating from the University of Nevada Las Vegas, with a Bachelor’s Degree in Communications , Casey’s primary focus was acquiring new business and growing the organization’s portfolio as a sales associate. He quickly realized that in order to sell new services and retain current customers he would have to learn everything he could about the cleaning business- operations, marketing, sales and relationship management.
Casey believes that his 20 years of experience and learning the business from the ground up gives him a unique understanding of the challenges and intricacies of maintaining facilities in the safest, most efficient way possible.
Even after being promoted to President in 2006, he still maintains the same philosophy of business that made him a successful sales associate. Casey is passionate about customer satisfaction and building a strong working relationship at each account. His hands-on approach differentiates CSG from its competitors. Casey is proud to be part of the dynamic leadership team of Contract Services Group- a company where “Excellence is not our goal. It’s our standard”.