Videos

Theresa was a guest in the early days of the show, and she’s back today to share insights into how she pivoted her company to find new opportunities during the pandemic.

A little background on Theresa - She’s successfully led teams for iconic brands including Fairmont Hotels, Le Meridien, Sandals…

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Jan. 16, 2021

Management vs Leadership

Rather than just talking about the differences between managing and leading, rarely does anyone actually give concrete steps to apply and improve your skillset.

Understanding the difference between the two is fundamental to changing your game with not only how your team responds and performs, but …

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Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

www.theprovenprinciplespodcast.com for past ep…

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Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

www.theprovenprinciplespodcast.com for past ep…

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Jan. 9, 2021

Service vs Hospitality

Understanding the difference between service and hospitality will not only change the game with how your customers experience your hotel but in your career as well. This fundamental principle is how some of the best hotels and hoteliers in the world excel at their craft.

📱Subscribe and listen to T…

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Tanya is Vice President at Oracle Hospitality, who leads OPERA Cloud Strategy and Product Management teams. Prior to joining Oracle Hospitality, Tanya spent over 20 years at Fairmont Hotels and Resorts in Hotel Operations, Revenue Management, Distribution and CRM.

In 2020, with a more than 50% de…

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Yaniv is Head of Business Development at Bridgify, a hospitality tech company that’s making it easier for hotels to provide and book more personalized travel experiences for their guests.

Today's hotel guests are not just a "head in the bed". It’s simply not that easy anymore. You’ve got to win ov…

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Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

www.theprovenprinciplespodcast.com for past ep…

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SUBSCRIBE to our channel so you never miss an episode!

Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

www.theprovenprinciplespodcast.com for past ep…

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Emanuele Pani is a real estate investor, Co-Host of the STR Secrets Podcast and Partner at Domu Private Investments. He’s also been in the vacation rental game for 10 years and has been helping new hosts transition into this emerging market.

In light of the pandemic’s effect on the travel industry…

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Widely considered the father of American cuisine, Jeremiah Tower began his culinary career in 1972 as co-owner and executive chef of Chez Panisse in Berkeley, California. He then continued as executive chef and sole owner of Stars in San Francisco, one of the highest grossing, most innovative, and …

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If you’re not following Marshall on LinkedIn, you’re missing out on his insightful and motivational CEO mindset posts. It was actually these posts that reconnected us to do the show. 

Marshall is an industry veteran who’s had long tenures with both Fairmont and Marriot. He’s currently Vice Preside…

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Our weekly live stream from the Hospitality GameChanger Facebook Group. Join us every Monday at 1pm PT for our weekly mashup talking about hotels, restaurants, vacation rentals or whatever is on our minds.

Josh Kopel: Host of the Full Comp Podcast
Wil Slickers: Host of Slick Talk, The Hospitality…

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Our weekly live stream from the Hospitality GameChanger Facebook Group. Join us every Monday at 1pm PT for our weekly mashup talking about hotels, restaurants, vacation rentals or whatever is on our minds.

Josh Kopel: Host of the Full Comp Podcast
Wil Slickers: Host of Slick Talk, The Hospitality…

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While many people pontificate on what’s to come in the hotel industry, Ron Swidler, CIO at The Gettys Group, has pulled dozens of industry leaders together (several times) to ideate and innovate on the design and operational challenges for today's and tomorrow's guests and quite literally, create t…

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A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the future of sleep in hotels.

This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the new ideas coming soon to a hotel near you!


About Ron

Since joining The Gettys G…

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A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the future of roving hotels.

This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the new ideas coming soon to a hotel near you!


About Ron

Since joining The Gettys Gro…

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A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the journey pebble and how it will make your hotel stays so much better.

This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the new ideas coming soon to a hotel near yo…

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A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the future hotel public spaces - it's bringing the outside in and the inside out.

This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the new ideas coming soon to a hote…

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A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the future of hotel bars and food & beverage operations - it's robots!

This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the new ideas coming soon to a hotel near you!…

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SUBSCRIBE to our channel so you never miss an episode!

Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

Book a 90-minute hotel strategy call: https://…

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SUBSCRIBE to our channel so you never miss an episode!

Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

Book a 90-minute hotel strategy call: https://…

View more

SUBSCRIBE to our channel so you never miss an episode!

Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

Book a 90-minute hotel strategy call: https://…

View more

SUBSCRIBE to our channel so you never miss an episode!

Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more.

Book a 90-minute hotel strategy call: https://…

View more