Videos

Feb. 15, 2021

Digital Nomads and Evolving Work Culture: David Abraham, Outpost

David is the Co-Founder of Outpost and leads the team’s co-living and co-working growth strategy. Outpost is occupying an interesting space, at the intersection of work and life. Initially focused on digital nomads, the changes that the pandemic has forced on businesses and work culture around the world has put…

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Feb. 6, 2021

Project Management Fundamentals: Cristiana Crin, Perpetuum Designs

Cristiana Crin is the founder of Perpetuum Designs, an interior design studio based in Chicago that works primarily in the hospitality and restaurant industries. There was something that struck me when we initially spoke about doing an episode. When I asked Cristiana what Perpetuum Designs does, she responded with “We…

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Jan. 31, 2021

What is Level 5 Leadership?

One of the principles in the book Good to Great by Jim Collins is that of Level 5 Leadership. In this clip from Ep. 38 of The Proven Principles Podcast, Michael Tingsager from Hospitality Mavericks discusses this critical element of what makes truly exceptional organizations stand out. If you haven't…

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Jan. 31, 2021

What Makes Good Companies Great?

In this clip from Ep. 38 of The Proven Principles Podcast, Michael Tingsager from Hospitality Mavericks discusses what differentiates good companies from great companies and how they got there. If you haven't read Good to Great, you can pick it up here: https://amzn.to/2YgKC6W --- SUBSCRIBE to our channel so you…

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Jan. 28, 2021

Good to Great: Michael Tingsager, Hospitality Mavericks

Michael Tingsager is a good friend who I connected with a couple of years ago on his podcast, Hospitality Mavericks, and I continue to work with him through the Hospitality Game Changers group on Facebook. This episode is a little different than typical shows because we’re talking about a book…

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Jan. 23, 2021

Resiliency in the face of the hospitality industry’s collapse: Theresa Ito, Blue Mountain Solutions

Theresa was a guest in the early days of the show, and she’s back today to share insights into how she pivoted her company to find new opportunities during the pandemic. A little background on Theresa - She’s successfully led teams for iconic brands including Fairmont Hotels, Le Meridien, Sandals…

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Jan. 16, 2021

Management vs Leadership

Rather than just talking about the differences between managing and leading, rarely does anyone actually give concrete steps to apply and improve your skillset. Understanding the difference between the two is fundamental to changing your game with not only how your team responds and performs, but the results you will…

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Jan. 13, 2021

How to balance contactless tech and customer experience

SUBSCRIBE to our channel so you never miss an episode! Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more. www.theprovenprinciplespodcast.com for past episodes and show notes. --- Don’t miss out on game…

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Jan. 13, 2021

Why technology adoption is difficult in hotels

SUBSCRIBE to our channel so you never miss an episode! Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more. www.theprovenprinciplespodcast.com for past episodes and show notes. --- Don’t miss out on game…

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Jan. 9, 2021

Service vs Hospitality

Understanding the difference between service and hospitality will not only change the game with how your customers experience your hotel but in your career as well. This fundamental principle is how some of the best hotels and hoteliers in the world excel at their craft. 📱Subscribe and listen to The…

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Jan. 8, 2021

Data-Driven Hospitality Recovery: Tanya Pratt, Oracle Hospitality

Tanya is Vice President at Oracle Hospitality, who leads OPERA Cloud Strategy and Product Management teams. Prior to joining Oracle Hospitality, Tanya spent over 20 years at Fairmont Hotels and Resorts in Hotel Operations, Revenue Management, Distribution and CRM. In 2020, with a more than 50% decline in hotel revenues…

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Jan. 8, 2021

How Personalization Can Drive More Revenue: Yaniv Grinblat, Bridgify

Yaniv is Head of Business Development at Bridgify, a hospitality tech company that’s making it easier for hotels to provide and book more personalized travel experiences for their guests. Today's hotel guests are not just a "head in the bed". It’s simply not that easy anymore. You’ve got to win…

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Jan. 6, 2021

How to Get Started In Short Term Rentals

SUBSCRIBE to our channel so you never miss an episode! Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more. www.theprovenprinciplespodcast.com for past episodes and show notes. --- Don’t miss out on game…

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Jan. 6, 2021

Why You Should Get Started In Short Term Rentals

SUBSCRIBE to our channel so you never miss an episode! Knowing Hospitality is a full service hotel management and consulting company that stabilizes properties on behalf of owners and lenders. Visit us at https://knowinghospitality.com to learn more. www.theprovenprinciplespodcast.com for past episodes and show notes. --- Don’t miss out on game…

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Jan. 4, 2021

Short Term Rental Secrets for the Hotel Industry: Emanuele Pani, STR Secrets Podcast

Emanuele Pani is a real estate investor, Co-Host of the STR Secrets Podcast and Partner at Domu Private Investments. He’s also been in the vacation rental game for 10 years and has been helping new hosts transition into this emerging market. In light of the pandemic’s effect on the travel…

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Dec. 14, 2020

Leadership and Building High Performing Teams: Jeremiah Tower, The Father of American Cuisine

Widely considered the father of American cuisine, Jeremiah Tower began his culinary career in 1972 as co-owner and executive chef of Chez Panisse in Berkeley, California. He then continued as executive chef and sole owner of Stars in San Francisco, one of the highest grossing, most innovative, and profitable restaurants…

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Dec. 8, 2020

Where the Hotel Industry Goes From Here: Marshall Jones, Prestige Global Meetings

If you’re not following Marshall on LinkedIn, you’re missing out on his insightful and motivational CEO mindset posts. It was actually these posts that reconnected us to do the show. Marshall is an industry veteran who’s had long tenures with both Fairmont and Marriot. He’s currently Vice President of Regional…

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Dec. 1, 2020

Hospitality GameChangers Monday Mashup - Nov 23, 2020

Our weekly live stream from the Hospitality GameChanger Facebook Group. Join us every Monday at 1pm PT for our weekly mashup talking about hotels, restaurants, vacation rentals or whatever is on our minds. Josh Kopel: Host of the Full Comp Podcast Wil Slickers: Host of Slick Talk, The Hospitality Podcast…

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Dec. 1, 2020

Hospitality GameChanger Monday Mashup - Nov 30, 2020

Our weekly live stream from the Hospitality GameChanger Facebook Group. Join us every Monday at 1pm PT for our weekly mashup talking about hotels, restaurants, vacation rentals or whatever is on our minds. Josh Kopel: Host of the Full Comp Podcast Wil Slickers: Host of Slick Talk, The Hospitality Podcast…

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Nov. 9, 2020

The Hotel of Tomorrow: Ron Swidler, The Gettys Group (Full Episode)

While many people pontificate on what’s to come in the hotel industry, Ron Swidler, CIO at The Gettys Group, has pulled dozens of industry leaders together (several times) to ideate and innovate on the design and operational challenges for today's and tomorrow's guests and quite literally, create the future of…

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Nov. 9, 2020

New Sleep Tech for Hotels - The Hotel of Tomorrow

A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the future of sleep in hotels. This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the new ideas coming soon to a hotel near…

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Nov. 9, 2020

The Future of Glamping is Roving Hotels - The Hotel of Tomorrow

A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the future of roving hotels. This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the new ideas coming soon to a hotel near you!…

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Nov. 9, 2020

Instant, Personalized Customer Service Experience via The Journey Pebble - The Hotel of Tomorrow

A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the journey pebble and how it will make your hotel stays so much better. This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of the…

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Nov. 9, 2020

The Hotel of Tomorrow - Indoor and Outdoor Public Spaces

A clip from Ep 31 of The Proven Principles Podcast, Ron Swidler explains the future hotel public spaces - it's bringing the outside in and the inside out. This is a part of a larger presentation on the Hotel of Tomorrow. Check out the full podcast to hear all of…

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