Episodes

Nov. 18, 2020

What Hotels Can Learn From Airbnb’s Response to the COVID-19 Crisis: …

In the early days of the pandemic, Airbnb made headlines when an internal email to their employees regarding layoffs and restruct…

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Nov. 11, 2020

Making the Right Decisions About Hotel Technology: Denis Severyuk, Ho…

With all the renewed interest in hotel technology, especially with contactless solutions, having Denis on the show to discuss the…

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Nov. 4, 2020

Opening a Hotel During Uncertain Times: Nicole Warner, Hotel Millwrig…

Opening a hotel during a pandemic may seem strange but that’s exactly what Nicole Warner, General Manager of the all new Hotel Mi…

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Oct. 28, 2020

Optimizing Revenue Management Through AI: Fabian Bartnick, Infinito, …

Fabian Bartnick is the Founder of Infinito, a technology company dedicated to improving the work-life balance of hotel managers t…

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Oct. 22, 2020

Love Hate Hotels and Career Development: Tony Matthews, Love Hate Hot…

Tony has had quite a ride in the hospitality industry, and he outlines it all in his book series, Love Hate Hotels. His lighthear…

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Oct. 15, 2020

Become a Hospitality Game Changer - Join Our Community

Staring down the barrel of a 60% permanent closure rate...It's time to fix what's broken. It’s time to change the game. The hospi…

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Oct. 14, 2020

The Personal Development and Evolution of an Executive Chef: Mark Ti…

Mark is a successful, long time Executive Chef. He, self admittedly, fully bought in to the way the culinary world worked until o…

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Oct. 7, 2020

Pivoting and The Future of Hospitality: Josh Kopel, Full Comp Podcast

Josh is the owner of Preux and Proper, Founder and CEO of FLO Hospitality and Host of the Full Comp Podcast; and this episode wit…

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Oct. 2, 2020

Bonus Episode: International Podcast Day w/ Micheal Tingsager and Wil…

Sept 30 is International Podcast Day so Micheal Tingsager, host of Hospitality Mavericks and Wil Slickers, host of Slick Talk: Th…

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Sept. 30, 2020

The Business of Cleaning During a Pandemic: David Grossman, Renue Sys…

This episode takes a look behind the scenes of a department that’s typically behind the scenes. Until the pandemic affected every…

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Sept. 23, 2020

The Destinationaire Award and What Hotels Can Learn From Vacation Ren…

Crossover podcasts are becoming a thing - here’s our latest with Wil Slickers host of Slick Talk: The Hospitality Podcast , co-fo…

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Sept. 16, 2020

Creating Memorable and Profitable Customer Journeys: Antonio Pibia, G…

The COVID-19 environment has been a difficult time to work in front line customer service positions. So much of service delivery …

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Aug. 26, 2020

Running a Successful Restaurant: Shaun de Vries, Open Pantry Podcast

This is a different format from previous episodes. Shaun de Vries, founder of Open Pantry Consulting and host of the Open Pantry …

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Aug. 21, 2020

Hotel Strategy, Performance Hacking and Growing Your Business: Michae…

The founders of Hotel Strategy Co , Michael Harper and Andreas Palmqvist, wrote a great article about Hotel Performance Hacking i…

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Aug. 5, 2020

COVID, the Law, PPE and Mandating Masks: Myra Creighton, Fisher Phill…

On this episode we discuss the current debate and legal climate on mandating mask usage in hotels with Myra Creighton, Partner at…

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July 15, 2020

Leveraging Hotel Technology to Improve Operations: Alex Shashou, ALICE

On this episode we discuss using technology to improve hotel operations with Alex Shashou, Co-Founder and President of ALICE. ALI…

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June 24, 2020

Modern Revenue Management: Parul Suri

We’re talking revenue management on this episode. More specifically, modern revenue management. With all of the changes in the ho…

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June 17, 2020

Getting Your Hotel Marketing Message Above the Noise: Josh Hogan

On this episode Josh Hogan, Principal at Hey, Hogan… a hotel sales, marketing and revenue management consulting company based in …

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