Episodes

Cristiana Crin is the founder of Perpetuum Designs, an interior design studio based in Chicago that works primarily in the hospitality and restaurant industries. There was something that struck me when we initially spoke abou...

Michael Tingsager is a good friend who I connected with a couple of years ago on his podcast, Hospitality Mavericks, and I continue to work with him through the Hospitality Game Changers group on Facebook. This episode is a l...

Theresa was a guest in the early days of the show, and she’s back today to share insights into how she pivoted her company to find new opportunities during the pandemic. A little background on Theresa - She’s successfully led...

Tanya is Vice President at Oracle Hospitality, who leads OPERA Cloud Strategy and Product Management teams. Prior to joining Oracle Hospitality, Tanya spent over 20 years at Fairmont Hotels and Resorts in Hotel Operations, Re...

Yaniv is Head of Business Development at Bridgify, a hospitality tech company that’s making it easier for hotels to provide and book more personalized travel experiences for their guests. Today's hotel guests are not just a "...

Emanuele Pani is a real estate investor, Co-Host of the STR Secrets Podcast and Partner at Domu Private Investments. He’s also been in the vacation rental game for 10 years and has been helping new hosts transition into this ...

What a year this has been! COVID has obviously been the big story, but personally, I took the leap and started my own company at the start of the pandemic, launched the podcast and have connected with more people in the indus...

Widely considered the father of American cuisine, Jeremiah Tower began his culinary career in 1972 as co-owner and executive chef of Chez Panisse in Berkeley, California. He then continued as executive chef and sole owner of ...

If you’re not following Marshall on LinkedIn, you’re missing out on his insightful and motivational CEO mindset posts. It was actually these posts that reconnected us to do the show. Marshall is an industry veteran who’s had ...

While many people pontificate on what’s to come in the hotel industry, Ron Swidler, CIO at The Gettys Group, has pulled dozens of industry leaders together (several times) to ideate and innovate on the design and operational ...

In the early days of the pandemic, Airbnb made headlines when an internal email to their employees regarding layoffs and restructuring was released. It was widely seen as a positive example of empathetic leadership and used a...

With all the renewed interest in hotel technology, especially with contactless solutions, having Denis on the show to discuss the process of choosing and implementing new tech into your hotel as well as some of the hurdles an...

Opening a hotel during a pandemic may seem strange but that’s exactly what Nicole Warner, General Manager of the all new Hotel Millwright in the Amana Colonies of Iowa was tasked with doing. On this episode of the podcast, we...

Fabian Bartnick is the Founder of Infinito, a technology company dedicated to improving the work-life balance of hotel managers through IVI, a personal revenue management assistant. Rates, occupancy and market share are at th...

Tony has had quite a ride in the hospitality industry, and he outlines it all in his book series, Love Hate Hotels. His lighthearted, yet detailed and illustrative writing about his career in hospitality gives a behind the sc...

Staring down the barrel of a 60% permanent closure rate...It's time to fix what's broken. It’s time to change the game. The hospitality industry is at a pivotal point and it has become painfully obvious that business acumen a...

Mark is a successful, long time Executive Chef. He, self admittedly, fully bought in to the way the culinary world worked until one day he realized he wanted more. Mark’s story of personal and professional development is some...

Josh is the owner of Preux and Proper, Founder and CEO of FLO Hospitality and Host of the Full Comp Podcast; and this episode with him didn't go down the path I had initially planned - but it turned out far better than I coul...

Sept 30 is International Podcast Day so Micheal Tingsager, host of Hospitality Mavericks, Wil Slickers, host of Slick Talk: The Hospitality Podcast and I got together to talk about how we got started with podcasting, what we’...

This episode takes a look behind the scenes of a department that’s typically behind the scenes. Until the pandemic affected every aspect of life, housekeeping in hotels was a service that you would see the results of, but rar...

Crossover podcasts are becoming a thing - here’s our latest with Wil Slickers host of Slick Talk: The Hospitality Podcast , co-founder of Stay Lux a luxury vacation rental company specializing in the Pacific Northwest region ...

The COVID-19 environment has been a difficult time to work in front line customer service positions. So much of service delivery is about non-verbal communication. Social distancing has upended all of the traditional rules an...

This is a different format from previous episodes. Shaun de Vries, founder of Open Pantry Consulting and host of the Open Pantry Podcast joins to do a co-interview / podcast with us. Shaun is a long time F&B professional and ...

The founders of Hotel Strategy Co , Michael Harper and Andreas Palmqvist, wrote a great article about Hotel Performance Hacking in the Downturn and they join the show to talk about their process for developing a predictable h...